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Our Family, Caring For Yours – COVID-19

April 6, 2020 by Dylan Lewis
Dear Patients & Partners, 

Our communities on the Western Slope need us more than ever, and we are on the front lines. We are in this together, and Mountain Family is here to help.

After studying at the University of Pennsylvania to become a certified nurse midwife and at the University of Colorado to become a family nurse practitioner, I never thought that I would face a pandemic like COVID-19. Having worked at Mountain Family Health Centers for the last 20 years, I have witnessed first-hand the dedication of our staff to our mission and now to the battle against the coronavirus.

We provide high quality, integrated primary medical, behavioral and dental health care, with special consideration for the medically underserved, regardless of ability to pay. Serving over 21,000 patients in Pitkin, Garfield, and Eagle counties, recently, for the safety of our patients and our staff, we have transitioned to telehealth.

Through telehealth, we can continue to provide primary health care services in a manner that reduces the risk of transmission of COVID-19. This allows a patient to see and speak with a provider – a physician, a physician assistant, or a nurse practitioner – from the comfort and safety of home. To make a telehealth appointment with your medical, behavioral health, or dental provider, call Mountain Family at 970-945-2840.

And, to help us protect as many people as possible from acquiring COVID-19 and assist those recovering from the coronavirus, will you please make a gift today? 

Every gift helps. Your donation will help Mountain Family address a variety of evolving needs related to COVID-19, from acquiring more Personal Protective Equipment to increasing our medical and mental health telemedicine visits, to increasing our pro-active outreach to our patients by telephone. 

With telehealth, patients can speak with medical or mental health providers via video chat and/or telephone. We are assessing upper respiratory symptoms for the coronavirus either over the phone or video and referring patients if needed to one of the respiratory clinics for testing.  For select patients, we are also conducting drive-up primary care curbside visits at our clinics in Basalt, Glenwood Springs, Rifle, and Edwards where patients are treated in cars or in a tent.  

After screening for upper respiratory symptoms, we have the potential to bring patients into the clinic. That way we can provide necessary primary care services such as a well child check under the age of 2 for vaccinations. We want to make the clinics a safe place for patients and reduce the risk of transmission.

I wanted to share a moving story about one of my recent telemedicine visits. David, a Roaring Fork resident who is age 38, is living at home with his parents who are both positive for COVID-19. When I visited with him and his mom on the video screen, I was able to assess that David was improving. I encouraged David to eat and to drink to recover from the coronavirus that he likely has. David, for the first time in days ate a sandwich, drank some fluids, and smiled. After my words to him, his mom said he had not smiled for days! The beauty of this visit is in my heart, seeing David take the first steps to recovery.  

Together, we will get through this extraordinary time and fortify our communities, one patient at a time. Thank you for our partnership and your generosity. 

Sincerely,
Jenny Lang

Mountain Family Health Centers is a 501(c)(3) nonprofit Federally Qualified Health Center

OUR MISSION

We improve the health of our community by providing equitable and affordable medical, behavioral, and dental healthcare for all.


970-945-2840
contact@mountainfamily.org
(general questions only)
1905 Blake Avenue, Suite 101
Glenwood Springs, CO 81601